2018 Year End Data Report
The number of unique persons entering Emergency Shelter (ES) or Transitional Housing (TH) decreased significantly, from 1,223 in 2017 to 1,054 in 2018.
The majority of individuals access Coordinated Entry (CE) via telephone calls, email or text message. CE also provides on‐site outreach services to persons who may have difficulty utilizing other access points. All phone calls, emails, text messages, outreach services, and in‐person visits count as a “call.”
In 2018, 756 unique households were placed on the emergency shelter queues.
Once prioritization has been completed, persons who cannot be immediately referred to shelter due to capacity constraints are placed on the emergency shelter queues. The Decade to Doorways system maintains three separate emergency shelter queues.
Emergency shelter is a crucial component of Chester County’s homeless crisis response system. However, it is important that shelter not be seen as a destination, but rather a part of a larger process that rapidly exits persons experiencing homelessness to permanent housing destinations. D2D is committed to a Housing First approach to homeless crisis intervention as it reduces the length of time people remain homeless and creates a more effective and equitable system.*
*Data from: