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Assertive Engagement

  • Virtual Training Zoom details provided via registration (map)

PLEASE NOTE: In-person training intended for our partners and other professionals providing homeless services and other support services.

Often the individuals most in need of our services are the very folks most hesitant to work with us. Past disappointments by other providers, as well as mental health symptoms and substance use patterns can create a lengthy and challenging engagement process. This training will present an overview of best practices for engagement and initiation of services for individuals experiencing homelessness. Facilitators will discuss the goals of engagement, tips for building rapport, creative strategies for those facing barriers to care, and relevant evidence-based practice skills. Through review of case studies and real client scenarios, attendees will learn that the most important thing we can do for our participants is continue to show up.

Continuing education credit is guaranteed for qualified LSW and LCSW staff; all other licensed professionals must verify with their board of accreditation to ensure this training meets your licensing needs.

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September 30

The Housing First Philosophy

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October 12

Trauma-Informed Care